Client Welcome Pack

Set boundaries. Look professional. Start every project with confidence.

🛒 Change prices to your local currency using the dropdown in the footer

Stop the Sunday afternoon texts from clients!

It’s Sunday afternoon. You’re with your family.

Your client is at a homewares store texting you about throw cushions, paint colours, which bed to choose and decisions you already made weeks ago.

These messages aren’t emergencies - they’re the result of poor onboarding.

The Client Welcome Pack Template puts a stop to all of this by giving you a clear, professional and beautifully branded way to set expectations from day one.

It shows clients how you work. When you're available. What’s included. What’s not.

No more scope creep. No more blurred lines. Just clarity, professionalism and peace of mind.

Why Designers Love This Template

✅ Stops after hours texts about random cushions, paint colours and “quick questions”

✅ Gives clients confidence in your process and sets clear expectations

✅ Makes you look polished and professional from the moment they sign the proposal

✅ Saves hours of admin with a reusable, plug-and-play onboarding system

✅ Designed specifically for interior designers + architects by a designer – not a generic doc

✅ Customisable in Canva – update fonts, colours, branding and language in minutes

✅ All the copy has been written for you - just update with your business info and send. Also comes with a blank version, if you prefer to update it yourself. 

✅ Comes with a matching invoice template for a complete onboarding experience

What’s Inside

📄 19 fully customisable Canva pages including:

• Welcome + About Your Studio

• What’s Included / Not Included

• Project Timeline + Milestones

• Communication Guidelines (aka: when not to text you!)

• Payment Schedule + Invoice Template

• How to Work With You

• Client Checklist, FAQ and more

✨ Everything is drag-and-drop. You can tweak it in under an hour and use it forever.

Good to Know

⭐️ Works with the free version of Canva (no subscription needed)

⭐️ One-time purchase — reuse for every client, every project

⭐️ Comes with a setup video to get you going fast

⭐️ Instantly delivered to your inbox

⭐️ Designed by a designer, for designers - no fluff, just the stuff that works in your design studio

⭐️ Pays for itself the first time you don’t get a Sunday afternoon panic text

🥳 READ TESTIMONIALS FROM HAPPY DESIGNERS HERE

Start Every Project the Right Way

This isn’t just a pretty PDF. It’s the tool that puts you back in control of your projects - and your time.

📥 Delivered instantly. Ready to use today.

💡 This template is included in our Top Selling Template Bundle - save over 30% and get this template plus all our most popular tools in one easy download.

📩 This is a digital product. All sales are final.